IS OFFSHORING AN ANSWER FOR MANAGED SERVICE PROVIDERS IN US?

Off-shoring is a growing trend across the globe. Owing to the impending changes in the immigration rules in the US, there is an potential shortage of skilled resources. The cost involved in engaging skilled resources is relatively higher. Off-shoring your L1 and L2 services can reap you maximum benefit. A number of managed service providers have chosen off-shoring, because of the numerous benefits associated with it.

EQUITABLE TALENT

Off-shoring has the benefit of hiring fair and impartial talents which in turn reduces the subsidiary costs involved in it.

WIDER OPTIONS

When a company chooses to off-shore, it can choose from a variety of Managed Service Providers, based on the company's need such as low pricing, reduced risks, high quality.

COST REDUCTION

When services are off-shored, the requirement for large infrastructure is less. Therefore a significant amount of money could be saved.

REDUCED LABOR COSTS:

Off-shoring could be done in countries which has relatively lower labor costs, hence the money spend on labor costs could be saved.

FOCUS ON CORE COMPETENCIES:

Level 1 and Level 2 services can be off-shored while MSPs can concentrate on other works which are of prime importance.

TIME ZONE:

Since off-shoring is done across countries, it enables 24/7 service delivery which assures increase in revenue and maintains competency.

In addition to these advantages and also the impending change in immigration rules in the US, Off-shoring is an wise option to opt for.

Wanna Protect Your System From WannaCry? Choose Patch Management

What is Patch Management ?

Patch Management is an process,which manages patches or upgrades software applications and technologies. As the name suggests a patch is a piece of software designed to update a computer program or its supporting data. It also identifies threats and protects your system against it. 

One of the best methods to safeguard your system and its applications is by applying Patches on a regular basis. Moreover Patch Management reduces the amount of time and money spent on identifying and remediating malware's.

To deploy patch management one has to keep in mind the following things,

Complete Understanding: 

To deploy Patch Management system, organizations must have an complete understanding of vulnerabilities and security issues pertaining to their software and its applications.

Scan and Detect:

Scan and detect for missing security patches

Patch Preference:

This step involves identification of suitable patch , prioritizing it and deploying .

Patch Testing:

Compatibility is important, because one may have the potential risk of losing your data in the process of patch deployment.Backing up your data before patch management may prevent your system from losing data in the process of deployment.

Management Tools:

The final step in the deployment of Patch Management system is using the right tools for the setup process.While choosing management tools organizations must look for certain aspects, such as tools which are already existing ,the number of systems to be supported and platforms supported.

Why Patch Management ?

WannaCry had targeted the older versions of Windows operating systems such as Windows XP and Windows 2003. It had exploited the vulnerability in them since they are unsupported by Microsoft. Anticipating this threat, Microsoft had issued a patch on March 2017. Operating systems which had installed these patches were not compromised.

Hence installing patches is one of the best methods to protect your systems from malware's such as Wannacry.

Does Follow The Sun model works well for MSP's?

What is Follow the Sun Model?

                 Follow The Sun Model (FTS) is a method in which the workload is distributed to companies located across the world. The aspect of varied time zone makes the 24/7 support easier. This method is adhered to, by many managed service providers in various countries. Follow the Sun model is of great use to managed service providers, because it simplifies the workflow and at the same time reduces delays. There are many advantages involved in adopting this model,

Support

        The main advantage of FTS model is support availability. It provides support whenever the customer is in need of it. It ensures increase in productivity levels, which consequently leads to company’s growth.

Customer Satisfaction

        This model ensures customer satisfaction since it ensures support is available 24/7.

Time

        It reduces the time period involved in completing a project since the work is done round-the-clock across the globe.

Peer Review

          Frequent peer checking enhances quality. Peer review can be achieved in many other ways but the turn around time in this model is a real advantage and thus it enhances the quality of the work done.

Cost Reduction

          It reduces software licensing costs. In certain situations, the cost of software tools equals a significant proportion of the project cost. This is often true for Managed Service Providers. There is a possible way to distribute the license costs over more than one-time zone thereby reducing the total number of licenses required. 

            

FTS can be implemented when one needs to create a global team. It can be implemented even while trying to forge stronger links between two businesses. Irrespective of its complexity, follow-the-sun model is widely accepted and successfully implemented by most of the Managed Service Providers.